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Will AI Help Call Centers? by John R. Patrick

Will AI Help Call Centers? Written: May 2023 Word count: 896, Reading time: 3.4 minutes In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization […]

Current Events by John R. Patrick – 05/12/2023

Current Events by John R. Patrick – 05/05/2023 I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or […]

Can AI Help Voice Recognition? by John R. Patrick

Can AI Help Voice Recognition? Written: May 2023 Word Count: 1,042. Reading time: 3.9 minutes Artificial intelligence and facial recognition have the potential to offer many benefits. Travelers will be very happy to have a faster process for boarding a flight. Citizens may feel more secure knowing criminals can be apprehended. Business transactions may be […]

Current Events by John R. Patrick – 05/05/2023

Current Events by John R. Patrick – 05/05/2023 I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or […]

Reenactment and Deepfakes by John R. Patrick

Reenactment and Deepfakes by John R. Patrick Written: April 2023 Facial recognition issues go much broader and deeper than surveillance. A team of researchers funded by the German Research Foundation published a paper called, “Face2Face: Real-Time Face Capture and Reenactment of RGB Videos“.  What the researchers have done is mind boggling. They call it facial […]