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Frequent Guest Programs

Hotel chains have made progress with integrating their systems since I first wrote about my frquent guest experience in Net Attitude — but they have a long way to go. Today I called Hilton Hotels to reserve a room for an upcoming wedding in the mid-west. I called rather than using the web site because […]

People Really Use The Internet

The Pew Internet & American Life Project, in Washington, D.C., continues to do very interesting studies on the cultural aspects of the Internet. Their most recent report provides some solid survey data showing how engrained the Internet has become in American life. Seem obvious in a way but nice to see that someone is putting […]

On The Way

I am on my way to Honolulu for the Global Internet Project meeting. The focus of the meeting will be spam. I also plan to complete a piece on my thoughts about “The Future of Advertising” which I will post on Friday.

Buying Something Can Be Really Difficult

I continue to believe that we are only “two percent” of the way into what the Internet has in store for us and each day I get another confirmation of this. Some of my colleagues from the industry remind me that the global Internet population is already up to seven percent and that more than […]

Boards — knovel

Serving on boards, both corporate and non-profit, is a very rewarding experience. Not financially — but in the sense that you have been able to help with a new idea, or to share an experience that can be helpful. I am privileged to have many affiliations including a number of boards. This past week I […]