CEOs Need To Walk In Customers’ Shoes
Stephanie Stahl wrote an Editor’s Note in Information Week (Aug. 26, 2002) called “CEOs Need To Walk In Customers’ Shoes”. She says, “Maybe it’s just one of the many trade-offs for living where you want to live, but I know so many people who still don’t have access to high-speed cable lines or DSL….” One […]
The Hygrometer search
I previously wrote a story about my frustration in buying a thermometer/hygrometer online. One reader sent me an email telling me about a Canadian company that might have what I am looking for. I sent an email to the person he referred me to and received a quick reply which included some picutres and descriptive […]
Two Percent
I was looking for a particular kind of digital thermometer and found it in a printed catalog I had received from Wine and All That Jazz. Item # in hand, I went to their web site to order it. There was no place on the site to order by item number so I did a […]
