Podcasting
Podcasting In the pre-dawn of the internet age, a new kind of voice crackled through the wires. It wasn’t the smooth tones of radio DJs or the formal pronouncements of news anchors. This was something different, a rebellion against the one-way flow of information. In the 1980s, audio blogging emerged, a whisper of a concept […]
Will Doo Wop Ever End? by John R. Patrick
Will Doo Wop Ever End? by John R. Patrick My brother and I and our wives went to a great concert last week at the Ridgefield Playhouse. Felix Cavaliere led the Rascals musicians. Originally The Young Rascals were a truly groundbreaking band who helped to define the sound of 1960s rock and soul music. Some […]
Are Surveys A Good Idea?
Are Customer Satisfaction Surveys a Good Thing? Witten: October 2020 Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two […]
Are Surveys A Good Idea?
Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two questions. First is “Based on your most recent interaction with […]
Happy Holidays
I hope everyone had happy and healthy holidays with friends and family. I look forward to sharing stories in the weekly e-brief beginning next week. One of my goals this year is to expand readership of the e-brief. Feedback is very positive and I hope you agree it would be nice to share it with […]
