For Your Protection
Ten years ago Bill Gates said that U.S. banks were “dinosaurs". Most of us at IBM thought at the time that this was a harsh comment for an IT industry executive to make about it’s customers. However, at this stage, I have to admit that I am quite disappointed with the progress made in the […]
Five Percent (2006)
At a speech in New Orleans on Monday I said we were just five percent of the way into the Internet — that of all the things that could simplify our lives and save us time, only five percent of them are here so far. New companies such as Pandora are pressing the envelope to […]
Phone Service
Chris Herot, from Lexington, Massachusetts, wrote in response to the prior post about the telephone services offered at the Stamford Marriott. He agrees there is a "declining number of people will pay those outrageous charges by raising the price for the few suckers who remain". He provided an example where upon checking out of a hotel […]
Hotel Not On Demand
Some people don’t agree with me that we are only 5% of the way into what we can ultimately expect from the Internet, but everyday I see examples that convince me that it is true. Tonight I visited Hilton Hotels online and tried to reserve a room. I got the following user-friendly message…. We’re sorry […]
Power To The People: Still Not Getting It
Open source and open standards are taking hold, big-time. Web access to numerous public and private services are also growing rapidly. The ability to search, find and link to information of all kinds is truly awesome. In spite of this, there are many companies that still seem to be in the dark. GarageTek has a […]
