Will AI Help Call Centers? by John R. Patrick
Will AI Help Call Centers? Written: May 2023 Word count: 896, Reading time: 3.4 minutes In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization […]
News from johnpatrick.com – 02/17/2023
“It’s All About Attitude” https://www.johnpatrick.com/wp-content/uploads/2023/02/HEALTH-ATTITUDE-SERIES-LOGO-SPINNING-BOOK-WOODENDESK-24SECS-1920X1080.mp4 Health Attitude was the start this week. My marketing partner, Billy Wright, and I tried an Amazon promotional idea. We set the price at zero, and the books immediately starting “selling”, 241 of them. The theory behind the promotion is it will generate interest, people will tell others about the books, […]
News from johnpatrick.com – 02/10/2023
Ukraine President Volodymyr Zelensky made a whirlwind trip from Ukraine to London, Paris, Brussels, and stopped over in Poland on the way back. As usual lots of thanks and lots of asks. His track record on the asks is quite good. In Brussels, he had the opportunity to meet with King Philippe I of Belgium. […]
News from johnpatrick.com – 02/03/2023
How a digital patient experience can lead to future outcome driven healthcare: thoughts for executive teams Dr. Al Villarin, Vice President and Chief Medical Information Officer at Nuvance Health in Danbury, CT, and I are members of the Nuvance Health Digital Patient Experience Executive Committee. What we are doing is identifying the pain points patients experience and develop […]
News from johnpatrick.com – 01/27/2023
It’s All About Attitude https://www.johnpatrick.com/wp-content/uploads/2022/12/BOOK-PROMO-ROBOT.mp4 Robot Attitude was the best seller this week. The top format was Audible. I guess people to learn about robots while they are driving or exercising. Marketing programs are underway. The key to success for the “It’s All About Attitude” book series is 5-star reviews. Health Attitude has a lot of […]
