All the retailers are trying to become e-tailers so that Amazon doesn’t take all their business from them. They have a very long way to go to get with the program. Amazon has been honing their web presence for 16 years and they have it down to a science — and to putting the customer first. Seems everything they do makes sense. Amazon Prime, for example, is fantastic. Some of the things aspiring e-tailers do make no sense. My wife ordered a pair of gloves for one of our daughters-in-law. The unbreakable product arrived in a box that could have contained a suitcase or a television. The unbreakable unscratchable gloves were surrounded by enough packing material to handle a few table settings worth of dishes. Go figure.