I previously wrote a story about my frustration in buying a thermometer/hygrometer online. One reader sent me an email telling me about a Canadian company that might have what I am looking for. I sent an email to the person he referred me to and received a quick reply which included some picutres and descriptive information about their products. At the end of the email reply it said “If you would like to purchase one, please feel free to call our inside sales desk at 1-800-XXX-YYYY ext. XYZ for a store nearest you.”. Maybe a new kind of “link”. Just call and you get driving directions. I really did like the product so I called. It was 5:30 PM and I got a message that said “We are closed. Please call back during our normal business hours….”
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